Privacy policy
This policy explains what personal data DuSongi processes, why we use it, who it may be shared with and how you can exercise your rights.
Data controller
| Details | Information |
|---|---|
| Data controller | Daria Selivanova |
| Trading name | DuSongi |
| NIF (Spanish tax identification number) | Y5241916T |
| Contact address | C/ García Carrera, 9, 11009 Cádiz, Spain |
| info@dusongi.shop | |
| Website | www.dusongi.shop |
Data we may process
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Identification and contact details, such as your first and last name, email address, delivery address and telephone number, if you provide it during your purchase.
- Billing details, such as your name or business name, tax identification number (NIF) and billing address, where required to issue an invoice.
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Order details, products purchased, payment amounts, returns, order-related issues and related communications.
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Customer account details, if this feature is enabled and you choose to create an account.
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The content of any reviews, enquiries or messages you send us.
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Technical and browsing data collected through cookies or other technologies, where you have given the necessary consent.
We do not store full bank card details. Payments are handled by payment providers integrated into the checkout.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Managing orders, payments, deliveries, returns and after-sales support | Performance of the contract and, where applicable, taking steps before entering into a contract. |
| Complying with tax, accounting, consumer protection and fraud prevention obligations | Compliance with legal obligations and our legitimate interest in protecting the store and its operations. |
| Responding to enquiries | Consent, steps taken before entering into a contract or legitimate interest, depending on the content of the enquiry. |
| Managing customer accounts and reviews, if these features are enabled | Provision of the requested service or consent, as applicable. |
| Sending marketing communications by email | Consent. You may withdraw it at any time using the unsubscribe link or by contacting DuSongi. |
| Measuring browsing activity or displaying personalised advertising, only when these features are actually enabled | Consent obtained through the cookie settings panel, where necessary. |
Recipients
We only share data when necessary to provide the service, comply with a legal obligation or when we have your consent. Recipients may include:
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Shopify and the services used for hosting, checkout and technical management of the store.
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Shopify Payments or other payment providers shown at checkout.
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Verifactu Pro, an invoicing service provided by idnovate.com, innovación y desarrollo, SCP, for issuing, managing and storing invoices and related invoicing records.
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Sendcloud, as our shipping management platform, and the relevant shipping companies and logistics providers, such as Correos and InPost, to prepare, manage, deliver and track your orders.
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Email, review or marketing providers when these features are enabled.
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Analytics or advertising providers only when they are actually enabled and you have accepted the relevant cookies.
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Public authorities, financial institutions or advisers where there is a legal obligation.
Some of our service providers may transfer or process personal data outside the European Economic Area (EEA). Where such transfers take place, the mechanisms provided for under the GDPR will apply, such as European Commission adequacy decisions or Standard Contractual Clauses, as appropriate.
You can find more information about international data transfers and the safeguards used in the relevant service providers' privacy policies, such as Shopify's, or request additional information by contacting info@dusongi.shop.
Data retention
We retain order data for the duration of the business relationship and afterwards for the periods required by tax, accounting and consumer protection laws, as well as the applicable limitation periods for legal claims. Marketing data is retained until you withdraw your consent or unsubscribe. Customer accounts are retained while they remain active or until you request their deletion, unless a legal obligation requires us to retain the data.
Your rights
You may request access to, rectification or deletion of your data, object to or request restriction of its processing, and request data portability by writing to info@dusongi.shop. To protect your information, we may ask you for additional details to verify your identity when necessary.
If you believe that your data is not being processed in accordance with the law, you may lodge a complaint with the Spanish Data Protection Agency at www.aepd.es.
Minors
We do not direct the store at children under 14 years of age for data processing based on consent. If we discover that a minor’s data has been collected without the necessary authorisation, we will delete it or regularise the situation where possible.
Automated decisions and changes
DuSongi does not make automated decisions that produce legal effects concerning users or similarly significantly affect them. Analytics or advertising features, when actually enabled, will be used in accordance with your cookie preferences.
We may update this policy when laws, providers or store features change.